Full payment is expected at the time of treatment using one of our convenient payment methods. These include dental benefits, cash, check, credit card or CareCredit. For those without dental benefits, a bookkeeping discount of 5 % is given for payment in full by cash or check at the time of service. Our office sparingly sends out statements.
Dental plan benefits are determined by a negotiated contract between your employer and an insurance company, and we are not a party to that contract. As a courtesy to you, we are happy to file your dental benefit claims and assist you in maximizing these benefits. Most plans are intended to assist with the cost of treatment and seldom offer truly full coverage. Since our office cannot guarantee individual insurance payments, the patient is responsible for verifying his/her benefits and for any amount that is not paid by the policy. We’ll do our best to use our experience to help you through it. We will estimate the covered portion and will assist you in determining your responsibility for treatment. Any portion that is not covered by insurance is due by you at the time of service.
If for any reason the estimate was incorrect, we will send you a statement for the remaining balance or a credit for overpayment. Please call our office at (262)-784-2110 if your statement does not reflect your insurance payment, and we will be happy to check the status of your claim. We encourage you to review your policy so you are aware of your plan specifics.
The adult who accompanies a minor to an appointment is responsible for payment on the day of a minor’s treatment using one of our convenient payment options. If the minor will be visiting alone or with a caregiver, please make arrangements with our office in advance. The adult(s) who signed the new patient forms will receive billing statements for any additional fees that are due.
If a crown, bridge, denture, partial or other prosthesis is to be fabricated by a dental laboratory, a 50% deposit is required at the time of the first impression. The remaining balance is due when the prosthesis is inserted.
Emergency patients who are new to the practice are expected to make payment at the time of treatment. Existing patients will be sent a statement for emergency care.
Our clinical specialists reserve your appointment time exclusively for you. We kindly request a 24-hour notice to cancel or reschedule an appointment. If you fail to show up for your appointment or have excessive cancelled appointments, you may be billed up to $100 for the time that was reserved for you.
Should an account balance be outstanding for 60-days, a $10 monthly fee will be applied and future care will be suspended until the account is paid in full.
If a collection agency becomes involved in the settlement of your account, all collection costs and legal fees for both parties are the responsibility of the account holder.
We realize that temporary financial situations may affect timely payment of your account. If such a problem should arise we encourage you to contact us before treatment for recommendations on the management of your account.
If you have questions regarding your account or to learn more about payment options including CareCredit please call our knowledgeable, experienced staff. Many times, a simple phone call will clear up any concerns.